Nervous Patients

We appreciate that many of our patients have dental phobias and experience anxiety before and during a visit to our practice. At The Gentle Dental, we do everything we can to make our patients as comfortable and relaxed as possible.

Dental Sedation for Anxious Patients

Going to the dentist can elicit debilitating fears and anxiety among both adults and children.

This can result from a bad experience in the past, feelings of claustrophobia with work being performed on the mouth, or just general fear over pain.

Dental phobias can be extremely serious, not just in terms of well-being for patients’ mental health but also due to the effect these fears can have on oral health.

If you suffer from dental anxiety, you may put off visiting the dentist, which can, of course, have a detrimental impact on the health of your teeth and gums.

happy patient

Some common symptoms of dental phobia include:

  • Continual avoidance or postponing booking appointments
  • Enduring pain for longer than necessary due to the fear of visiting the dentist
  • Bodily reactions (e.g. sweating palms, sore stomach, fast heart rate) when you hear dentistry sounds such as the drill
  • Bad memories from childhood experiences with the dentist

While we do everything we can to make the experience as comfortable as possible for all our patients, we understand these anxieties can be difficult to overcome.

That’s why we offer our nervous patients the option of undergoing sedation when they come to us for treatment.

5-star sedation treatment

IV Sedation | Oral Sedation | Relaxation Techniques

We offer inhalation or intravenous sedation services to help nervous patients relax before and during their appointment.

We will conduct a full assessment to ensure your suitability for sedation and decide which type is best for you. 

Though you will remain awake, the sedative will cause you to slip into an incredibly calm and relaxed state. When the treatment is over, you may not remember much about the procedure, if anything at all.

Patients who want a sedative must bring a friend or family member to drive them home after treatment.

The sedatives we use can take up to 24 hours to leave your system, so it may be a good idea to clear your diary for the following day.

implant dentist photo

Our Nervous Patient Process

Discover how our practice in East Molesey supports phobic and anxious patients.

If you experience dental anxiety, often it can be helpful to discuss the procedure with your dentist in detail before you begin.

Many anxious patients need to know what to expect, so they can mentally prepare for their treatment.

Our dentists are prepared and highly willing to do this.

We will provide you with a relaxing – calm environment where our team will take care of your oral health needs – all you need to do is tell us what you do and don’t like.

If you are sensitive or have a low pain tolerance and this is something causing your fear, we are happy to make case-by-case adjustments in regards to your treatment to make things as comfortable as possible. E.g. slowing down or speeding up procedure, increased medication etc.

We believe that you as the patient is in charge of how your treatment is completed, and we will do everything we can to accommodate your needs.

We foster a relaxed dynamic in our practice, so patients are more likely to feel at home and comfortable from the moment they step into our clinic.

We encourage our patients to bring friends or family members or additional support they need to ensure their treatment is as stress-free as possible.

Don’t worry, our front-office team will look after them while you are having your dental treatment.

If watching your favourite television series or movies makes you comfortable during your treatment, then have no fear – we have television screens on our ceilings (with Netflix, Amazon Prime, Disney and Sky subscriptions) in addition to Bluetooth headphones and Sonos speakers so you can listen to your favourite albums, podcasts or radio station.

Quick contact

Dawn SwansonDawn Swanson
10:27 24 Nov 22
I have been with the Gentle Dental Practice for 8 years, the care and service I have received has always been 5 star. I have recently used their new hygienist Nicky who is great. Looking for a new dentist just contact their very friendly and proffessional team.
George HorseyGeorge Horsey
18:54 15 Nov 22
Dental Impant Surgery:I had my dental implants fitted recently and I am extremely happy with the outcome. Ali and the team have done an amazing job since I lost my 2 front teeth over 6 years ago. I had to wait for the surgery for a long time due to my age and the issues surrounding having implants at a young age.I finally had the surgery 12 weeks ago and had my two new crowns fitted last week. They look absolutely amazing and the whole procedure was way less painful than I ever thought it would be.I would highly recommend getting your implants done at the Gentle Dental Practice, you won't regret it!A massive thank you to everyone at the practice!
Deeban SkandalingamDeeban Skandalingam
12:06 03 Nov 22
Fantastic work on my teeth and I would highly recommend! My teeth turned out better than I had even hoped for. If you are in need of any dental work, you would be doing a great disservice if you didn't speak to this practice first. The staff were extremely friendly, there were text updates and all in all an excellent service from start to finish. If you haven't guessed already, I am thoroughly pleased with The Gentle Dentle. Thank you!
Pippa HarveyPippa Harvey
14:54 26 Oct 22
Like many people, I have an immense fear of dentistry, and dentists, due to previous experiences.I had two broken teeth and one that had been treated incorrectly by an NHS dentist. I had been in daily pain for about 18 months, and had been put on a 6 month waiting list by my NHS dentist.I called gentle dental to explain my problem and they offered me a same day appointment. They were kind, compassionate, understanding, patient and validating. I’m not sure anybody ever feels completely comfortable in the chair, but It’s the closest I’ve ever come!The work needed was carried out, all of the staff were kind and welcoming, and it showed me that the dentist doesn’t have to be a dreaded place!Thank you so, so much gentle dental! I will definitely be returning.
Tilesh PTilesh P
15:45 14 Sep 22
Dental Implants - 3 New Teeth - June 2022I had the most professional and pain free experience when getting my new tooth implants at Gentle Dental. Honestly I put it off for some many years because I just didn't want to go through the pain. But my experience was totally the opposite. Ali and the wonderful girls were there every step of the way. All my questions got answered and I was reassured everything would work out well. And it did. I was worried for no reason.I did think about going abroad to have it done but when you consider the risk factor, time and professional standards - it made no sense to me. I have known Ali for a long time and knew I would be in the best hands and if there were any issues these would could be resolved easily.If you are thinking of having dental implants at Gentle - don't waste any more time. Just book and get it done.Was it painful ? No, uncomfortable for a few days, yes for sure.I just wish I had it done sooner. Thanks guys, love my new teeth 🙂
Edward CrameEdward Crame
13:43 04 Dec 21
Very happy with all aspects of the work they have done. Very clean, professional and well run business.
Lynn HuddartLynn Huddart
12:43 24 Nov 21
Dr Ali Rifai was professional and I am very pleased with the outcome of my Invisalign's. I have been with this practice for many years and would highly recommend. The staff are very friendly and nothing is an issue.
Jonathan PlumbJonathan Plumb
11:52 24 Nov 21
Can't thank this practice enough for all their help. I don't post reviews very often, so when I do, it's because an impression has been left! Dr Ali saw me at short notice to help fix a broken tooth. The nurse (I think her name was Danni) was so helpful and kind, as were the rest of the team. Thank you for being there for me in my hour of need (the same day i asked for an appointment!)
Eva AugustEva August
07:11 06 Nov 21
I’m so happy to find this practice. I suffer from anxiety and high sensitivity to pain. It was very stressful for me going to dentist after years of fear. The team not only make me calm and welcome but I FELL ASLEEP during treatment with Dr Marshall ! So understanding and caring. Thank you!
Marc NevittMarc Nevitt
11:35 11 Oct 21
I have been using this dentist for well over a decade and can honestly say my teeth would be in a far worse situation if wasn’t for the Gentle Dental practice.My most recent visit was for a filling .. barely felt the injection!I would highly recommend this dentist to anyone, but especially if you’re teeth require a high level of care like mine.
Emma BrauerEmma Brauer
08:44 04 Aug 21
This place was recommended to me by family and for a nervous patient the best experience. The reception welcome is cheerful and friendly, beautifully modern area with hot drinks and water on offer.I needed implants, crowns and bridges followed by whitening, so lots of appointments. My dentist Mr Ali Rafai was superb from start to finish, so professional and personable. Throughout the whole process I was cared for wonderfully plus lots of laughs along the way. The constant care during appointments was very comforting, no rushing, and I knew I my needs were Mr Rafai's priority. Plus check up call the next day without fail to make sure everything was going well.Absolutely deserves five stars!
Alan SamuelAlan Samuel
13:30 14 Jul 21
Fantastic experience with Ali. It took 18 months including bone grafting, removing and replacing failed dental implants, invisaline for my bottom teeth which were all over the place and some veneers but now I'm delighted with the outcome.Ali was always very clear about how this wasn't an overnight solution in an honest and forthright manner which gave me confidence that he would deliver results.I was offered several overnight solutions from other dentists locally at a fraction of the cost but when I see how much effort and detail that went into my plan, I know i made the right choice.
Kurt JohnsonKurt Johnson
17:48 14 May 21
I have got no complaints about this Dental Practice. They were all very friendly and accommodating and always professional.My dental treatment was also really good, everything went according to plan and the results are great!I am VERY happy with the outcome and would recommend them anytime!

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